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INTRO VIDEO

Streamline Your Process

The reporting and response to city code violations can be a confusing process for both the community and city governments. For citizens, figuring out where and how to report code violations can be a barrier to resolution. For city governments, reliance on a variety of tools to manage, organize, delegate and respond to citizen complaints can be messy and disorganized. Text To Ticket provides a full, innovative and streamlined solution for government and community to work together as one.

Text To Ticket’s innovative Code Enforcement Solution allows citizens to easily capture video documentation of code violations and submit them to the correct municipal departments. The Text To Ticket platform also provides city governments with the tools needed to centralize code violation reports throughout their organizations and to streamline communication with concerned citizens all without increased costs.

For citizens, code violations and enforcement equate to quality of life issues. Text To Ticket enables citizens to take a proactive role in resolving code violation issues such as abandoned vehicles, neglected properties, unsafe buildings and illegal dumping just to name a few. With Text To Ticket, these quality of life issues can be easily reported and city governments can easily organize these reports and respond more efficiently. Our innovative platform brings citizens and governments together to collaboratively address the issues that affect the health and safety of neighborhoods.

Code Enforcement

follow link Increased Efficiency

Get citizen service requests to the right department or staff member

see Action-Ready Analytics

Rely on real time information to make data driven decisions

Robaxin usa Full Backend CRM

Clients can view all submissions and easily review, manage and delegate

Flexible Solutions

Use our full product suite for end-to-end coverage or choose what works for you

Easier Everyday Operations

Record customer data, reconcile violation reports and create custom reports

Community Satisfaction

Make code violations easy for citizens to report and keep them informed on the status of their issue

How It Works

1

Identify

Select the appropriate code enforcement violation

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2

Capture

Record the violation happening.

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2

Capture

Record the violation happening.

3

Review

Review the violation and enter any important details.

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4

Submit

Once reviewed, just hit the Submit button and we'll take it from there!

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4

Submit

Once reviewed, just hit the Submit button and we'll take it from there!

Streamline & Innovate

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For Citizens:

  • Easily submit service requests, code violations as well as parking and distracted driving issues.
  • Receive updates and access city information.
  • Centralized location for citizens to engage their city government through their mobile device

For City Governments:

  • Fully branded mobile app.
  • Includes example videos and answers to residents’ and/or staffs most common questions with actionable insights.
  • Track and resolve issues efficiently.
  • Get requests to the right departments quickly.
  • Manage the full citation lifecycle with an easy to use backend portal
  • Act on violations in real time.
  • Streamline ticketing process to generate revenue.

Everything You Could Ever Need All In One Place

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Getting Started Is Easy

At Text To Ticket, we simplify the process of Getting Started

Text To Ticket provides you flexible purchase and deployment options to accelerate and streamline our community solutions. Choose between fixed, volume or a subscription based plan that best suits your needs.

Municipalities are striving to do more with less.  Moving to a cloud deployment model significantly reduces infrastructure, equipment, software and staff resourcing requirements. Every city is moving toward becoming a 3.0 city.  If your municipality prefers to own and maintain their infrastructure, equipment and applications, our platform can be deployed on premise at the departments data center.

Sole Source

Depending on which services you elect to go with, Text To Ticket would be eligible to enter into a Sole Sourced Agreement with your city. Most of our services are unique and one of a kind solutions.

OR

Request for Formal Proposals

As the first step of every procurement process, RFP issuance can be time-consuming. Why re-invent the wheel rather than leverage document templates and save yourself a few precious hours? Text To Ticket’s RFP Library makes it easier for you by providing:

RFP Word documents with structures and components most commonly used by municipalities

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